Returns & Cancellations

• Returns must be made within 30 days of purchase, in their original condition with a valid receipt or proof of purchase. Per the Michigan Department of Regulatory and Licensing Affairs, we are unable to accept alcohol returns. 
• Wine club shipments returned to the winery after three delivery attempts by UPS will be charged for return shipping + ensuing delivery charges.
• In the event a shipment is returned to Chateau Grand Traverse due to unsuccessful UPS delivery, the customer/ club member shall be responsible for all shipping fees associated with the second delivery attempt.
• A restocking fee of $25.00 will apply to any shipment returned to Chateau Grand Traverse and subsequently canceled, by the customer/ club member.